Case Managment
"We need a better way to keep track of on-going
personnel and organizational-related activities across all our
departments."
The TwinEngines Case Management system
helps you better coordinate and manage personnel and
organizational-related activities across your enterprise. A "case"
can be as simple as a single task assigned to one person or
organization, or can be as complex as a long running process that
requires the coordination of multiple personnel within different
organizations to complete numerous tasks sequentially or in
parallel. You can customize the Case Management system with
multiple case types, allowing you to capture your own unique data
elements, workflows and approval processes. Within every case you
can log notes, attach documents and create tasks, approvals,
meetings, and emails that are all tracked along with the case.
With the Bulk Case Generation utility,
you can monitor your personnel system (or any system you can access
through a SQL query) and automatically generate a case with a
predefined set of tasks and activities. You can even automatically
close the case when the monitor shows that the condition it is
monitoring for is no longer applicable.
You can import and export case types
to share with other entities. See our Case Type
Library to download pre-defined case types to help you
jump start your Case Management
implementation.